1. Introduction
At P&T solution, we value your privacy and the importance of safeguarding your data. This Privacy Policy (“Privacy Policy”) describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. Personal Data refers to any information that on its own, or in combination with other available information, can distinguish an individual.
We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under the California’s Consumer Protection Act (CCPA) and California Online Privacy Protection Act (CalOPPA).
Scope
This policy applies to P&T solution website and domain.
This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices that can be found on their respective websites.
Processing Activities
This Privacy Policy applies when you interact with us by doing any of the following:
- Visit our website
- Submit form leads
- Call from our website
- Receive any communication from us including newsletters, emails, calls, or texts
2. Personal Data We Collect
Data You Provide
When submit a form or make a phone call to our team, we collect personal data as part of your submission.
This data includes:
- Your name
- Your phone number
- Your email
- Your address
We additionally collect the following personal data:
- Location Data
If you provide us, or our service providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Privacy Statement. If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us.
Device and Usage Data
We automatically collect and store information about your visit using browser cookies (files which are sent by us to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We also process information when you use our services and products. This information may include:
- Device IDs
- IP Address
- Time stamps
- Authentication records
- Location Information
- Pages you view
- Web terms or searches that led you to the site
- Time zone
- Other operational data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data we collect from third parties
Our websites and services may contain links to other websites, applications and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ privacy statements, which you should review to better understand those third parties’ privacy practices.
Purpose and Legal Basis for the Processing of Personal Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing and Disclosure
We will share your personal data – excluding contact information – with third parties only in the ways set out in this Policy or set out at the point when the personal data is collected.
We also use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here:
You can also opt-out of Google Analytics here:
Legal Requirement
We may use or disclose your personal data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.
Service Providers and Other Third Parties
We may use a third party service provider, independent contractors, agencies, or consultants to deliver and help us improve our website and services. We may share your personal data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others but only to maintain and improve our products and services. For further information on the recipients of your Personal Data, please contact us.
3. Cookie policy
What are cookies?
A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.
How we use cookies
To give you the best experience possible, we use the following types of cookies:
- Strictly Necessary. We require certain necessary cookies to run our website.
- Preference.
- We use preference cookies to help us remember your preferences.
- Some cookies are used to personalize content and present you with a tailored experience. For example, location could be used to promote services in your general area.
- Analytics.
- We collect analytics about the types of people who visit our site to improve our service and product.
4. Retention & Deletion
We will only retain your personal data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need personal data, we will remove it from our systems or take steps to anonymize it.
5. Children’s Privacy
We will not knowingly collect personal data from children under the age of 18 Years.
6. Your Rights to Your Personal Data
Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. These rights may include:
- Right to Access: You have the right to request a copy of the personal data we are processing about you.
- Right to Rectification: You have the right to have incomplete or inaccurate personal data that we process about you rectified.
- Right to be Forgotten (right to erasure): You have the right to request that we delete personal data that we process about you.
- Right to Restriction of Processing: You have the right to restrict our processing of your personal data where you believe such data to be inaccurate; our processing is unlawful; or if we no longer need to process such data for a particular purpose.
- Right to Portability: You have the right to obtain personal data we hold about you.
- Right to Objection: Where the legal justification for our processing of your personal data is our legitimate interest, you have the right to object to such processing.
- Right Not to Be Discriminated: You have the right not to be denied service or have an altered experience based on having executed any of your CCPA rights.
Withdrawing Consent
If you have consented to our processing of your personal data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to unsubscribe from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us.
How to Exercise Your Rights
You can make a request to exercise any of these rights in relation to your personal data by sending the request to our privacy team by using the form below.
For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.
7. Changes
We may modify this Policy at any time. If we make changes to this Policy then we will post an updated version of this Policy on this website. You will be asked to review and accept our Privacy Policy any time you provide information to us.
8. Complaints
If you have a complaint about this Policy or any element of your personal information that we hold, then please contact us.